Shipping & Policies

All orders ship from Sumas, Washington via USPS or UPS. Orders are taken across the border once per week (on Thursday). This this allows us to keep our shipping prices as low as possible and for you to receive your order much more quickly than if we shipped with Canada Post.

Processing Time
We have a current 3-5 business day turnaround time before your order will be packed and shipped.  If you need your order in a rush, please contact us by email hello@soluxury.com and we will do our best to accommodate your request.

Approximate Delivery Times
United States: 7-10 Business days
International: 10-30 Business days

Returns and Exchanges

Every body is different and no one product will work for all people.  As such, we cannot guarantee that our products will work for everyone.  Due to the hygienic nature of our products, we are unable to accept any returns or exchanges on opened product, without exception.  Unopened and sealed product may be returned for a refund at the customer's shipping expense.

If your order arrives damaged, please send a photo by email to hello@soluxury.com

Hello!

You are in Canada, and we have a Canadian website here.