Shipping & Policies

All orders ship from Vancouver, British Columbia using Canada Post or DHL. 

Free Shipping on Orders over $100 USD*

Applies to orders over $100 USD* shipped within the United States only and does not apply on any sale or orders discounted 30% or more.  *Subtotal must be $100 after any discounts have been applied and before any taxes have been added.

Processing Time

We have a current 3-5 business day turnaround time before your order will be packed and shipped.  During a sale our turnaround time may be up to 10 business days.  If you need your order in a rush, please contact us by email hello@soluxury.com and we will do our best to accommodate your request.

Foreign Duties and Taxes

We are not responsible for foreign duties or taxes imposed / charged by your country if you are ordering outside of Canada.  

Approximate Delivery Times
United States: 7-10 Business days
International: 10-30 Business days

Returns and Exchanges

Every body is different and no one product will work for all people.  As such, we cannot guarantee that our products will work for everyone.  Due to the hygienic nature of our products, we are unable to accept any returns or exchanges on opened product, without exception.  Unopened and sealed product may be returned for a refund at the customer's shipping expense.

If your order arrives damaged, please send a photo by email to hello@soluxury.com